Zoho Review
Zoho Corporation offers a suite of cloud-based software and services designed for businesses. The suite includes applications for CRM, project management, email, collaboration, and more .Zoho CRM is an excellent entry-level CRM platform that scales with your small business’s growth. Its free CRM plan is popular among new businesses looking for a free way to track leads and manage contacts easily. For more robust features, users can always upgrade to a paid plan, which will unlock several features, such as automating marketing tasks and tracking customer and contact data. Zoho CRM also offers seamless integrations with other Zoho tools and third-party apps you may already use, such as Mailchimp, Google Analytics, and QuickBooks.
Zoho Overview
| Company Name | Zoho |
| Company Website | http://zoho.com |
| Year Founded | 1996 |
| LinkedIn® Page | https://www.linkedin.com/company/zoho/ |
| CEO | Sridhar Vembu and Tony Thomas |
| Address | Estancia IT Park, Plot No. 140 & 151, PST Road, Vallancherry Village, Chengalpattu Taluk, Kancheepuram District, Chennai – 603 202, Tamil Nadu, India. |
| Contact Details |
Zoho Pricing Plan & Cost Guide
| Standard | Rs749 |
| Professional | Rs1499 |
| Premium | Rs2999 |
Zoho Pros & Cons
Pros
- Comprehensive Suite of Applications: Zoho provides a wide array of integrated business applications, including CRM, project management, email, collaboration tools, and more.
- Affordability: Zoho offers competitive pricing, including a free tier for some of its applications. This makes it accessible for small and medium-sized businesses.
- Customization Options: Zoho applications are highly customizable, allowing businesses to tailor them to their specific needs without requiring extensive coding knowledge.
- Integration Capabilities: Zoho applications seamlessly integrate, providing a unified experience. Additionally, Zoho supports integrations with third-party tools.
- User-Friendly Interface: The user interfaces of Zoho applications are generally intuitive, making it easier for users to adopt and navigate the platform.
- Automation Features: Zoho applications often include powerful automation tools, enabling businesses to streamline their processes and workflows.
- Mobile Accessibility: Zoho’s applications are accessible on mobile devices, allowing users to stay productive while on the go.
- Customer Support: Zoho offers various support channels, including online documentation, forums, and direct customer support for paid plans.
Cons
- Learning Curve: Users might experience a learning curve, especially when adopting multiple Zoho applications for the first time.
- Limited Third-Party Integrations: While Zoho supports integration with many popular tools, the selection may not be as extensive as some other platforms.
- Interface Consistency: There might be variations in the user interface across different Zoho applications, impacting the overall consistency of the user experience.
- Advanced Features Limited to Paid Plans: Some advanced features and capabilities are often available only in the higher-tier, paid plans.
- Scaling Challenges: Larger enterprises with complex needs might find limitations in scalability compared to some other enterprise-level solutions.
- Updates and Improvements: The pace of updates and feature improvements might vary across different Zoho applications.
- Offline Functionality: While Zoho offers offline access, the functionality might not be as extensive as when connected to the internet.
- Customer Support Response Time: Some users have reported varying experiences with the responsiveness of Zoho’s customer support.
Zoho FAQ’s
Zoho Details
Accessibility
Support Type
Service Country
Global
Licences
Supported Languages
Billing Currency
Devices
Company Type
Established
